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Office 365 desktop apps will not open how to#
Office 365 desktop apps will not open windows 10#

Select an Office process and then choose End task. Under the Processes tab, locate all Office processes.

Office 365 desktop apps will not open windows 10#

If you are on Windows 10 it should expand the little box and you will see 'advanced options'. Right click on any space of the Taskbar and select Task Manager. Microsoft Office 365, Microsoft Office Desktop apps, etc) and click on it. To work around the issue, you will need to end all Office processes that are running and disable the presence features. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you end those processes it may enable Outlook to then open normally. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application. Apps will activate using user credentials.After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start.

If ADFS (SSO) is enabled, no additional steps are required.

If ADFS (SSO) is enabled follow these instructions:.

Review the following Microsoft site for additional information.

If the above steps did not resolve the issue, please contact Microsoft support for additional assistance on Microsoft 365 App (O365) activation process.

!ctx_localappdata!\Microsoft\Office\15.0\Licensing.

!ctx_localappdata!\Microsoft\Office\16.0\Licensing.

Confirm that the exclusion policy is applied successfully and that the following directories are being excluded.

If text files are found in the profile store location, proceed to delete the "Licensing" folder and have the user log back in.

Check if the following folder contains any text files, check the profile store as well: %localappdata%\Microsoft\Office\16.0\Licensing.

If using Citrix Profile Management and on Microsoft 365 App ( O365) below 1704 release follow these instructions:.

Office 365 desktop apps will not open how to#

Includes steps on how to change folder location via GPO, Deployment Tool, or via Registry. Next to the About Outlook button, youll find which version and build number you are currently using and which Update Channel you are in.

Step 2: If the issue is resolved, click File > Options > Add-ins. Step 1: Start Microsoft Office program in safe mode by pressing and holding Ctrl while you start the program or by using /safe (that is, excel.exe /safe) option when you start the program from command line.

For additional information visit the following Microsoft site and scroll down to " Licensing token roaming": Solution: Start Microsoft Office 365 products in safe mode and disabling third party COM add-ins.

If ADFS is not configured, Synchronize the following location via Citrix Profile Management: !ctx_localappdata!\Microsoft\Office\16.0\Licensing

Microsoft recommends using SSO (ADFS).

If using Citrix Profile Management and on Microsoft 365 App ( O365) 1704 release and above follow these instructions:.

Verify that activation for Office 365 ProPlus succeeded.

You might need to select your account type as Work or.

Verify that shared computer activation is enabled for Office 365 ProPlus When you open your new Office apps, sign in using your Microsoft 365 email address and password.Check that your Office 365 plan supports shared computer activation.